This Cookies Policy is intended to inform Visitors of Our Websites and Users of Our Platform (“You”, Your”) about the types of cookies SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. with registered office at Avenida Diagonal, 601 – Plt. 8 - 08028 Barcelona (Spain) and CIF B67127522 (“Service Club”, “We”, “Us”, “Our”) uses across www.serviceclub.com and www.serviceclub.es (the “Websites) and Service Club Platform (the “Platform”), their purpose, the name of the server from which they are sent, their duration, and, where applicable, the existence of international data transfers.
This Cookies Policy may be updated for various reasons, including to comply with new legal requirements, to reflect guidance issued by the competent supervisory authority, or due to changes in the use or functioning of the Cookies implemented on the Website. For this reason, We encourage You to review this Policy regularly.
WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?
Cookies are small text files that are downloaded to the browser application on Your device when You visit a website. They store information about how You use Our Websites or Platform, such as the duration of Your session, the pages You visit, and other relevant data.
Some of the Cookies that We use are strictly necessary for the proper functioning of the Websites and the Platform (“Essential Cookies”), as they enable basic features such as secure access, session maintenance, and technical stability. The legal basis for using Essential Cookies is the performance of the service requested by You.
With Your prior Consent, We may also use Cookies that help Us understand how You interact with Our Websites and Platform — for example, which pages are visited, how long they are viewed, or where You click (“Analytical Cookies”). The information collected through Analytical Cookies allows Us to improve the structure, content, and performance of Our Websites and Platform to better adapt it to Your preferences.
With Your prior Consent, We may also use advertising Cookies to show You ads that are more relevant to Your interests (“Advertising Cookies”). These Cookies collect information about Your browsing behavior and allow Us, or Our advertising partners, to create a profile of Your preferences. Based on that profile, personalized ads may be displayed on Our Website or Platform. Advertising Cookies also help us measure the effectiveness of campaigns by tracking whether You interacted with an ad. If You choose to disable these Cookies, the advertisements You see may be less relevant to You.
Cookies may be placed directly by Us or by external service providers acting on Our behalf. Likewise, some Cookies are active only while You browse Our Website and are automatically deleted when You close Your session (“Session Cookies”), while others remain stored on Your device for a set period defined by the provider, which may range from a few minutes to several years (“Persistent Cookies”).
LIST OF ESSENTIAL COOKIES
| Name | Entity | Purpose | Duration |
|---|---|---|---|
| ServiceClubJwt | Serviceclub | User authentication session token | Session |
| ServiceClubRefreshJwt | Serviceclub | Refresh token for session renewal | 30 days |
| i18next | Serviceclub | Stores the user's preferred language setting | 1 year |
| serviceclub_cookie_consent | Serviceclub | Tracks if user has given cookie consent | 1 year |
| serviceclub_cookie_preferences | Serviceclub | Stores user's cookie preferences | 1 year |
LIST OF ANALYTICAL COOKIES
| Name | Entity | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. | 2 years |
| _hjIncludedInSample | Hotjar | This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc. | Session |
| vuid | Vimeo | Used by Vimeo player to check if certain features or preferences have been selected by the user on websites with embedded videos from Vimeo. | 2 years |
| _gat# | Google Analytics | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. | 1 minute |
| _gid | Google Analytics | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. | 1 day |
| NID | Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days | 182 days | |
| AW-771038017 | Google Ads | Google Ads tracking pixel used to identify visitors for personalized advertising. | 30 days |
| intercom-state | Intercom | Chat feature in the application. Session maintenance | 1 year |
| pll_language | Polylang | Switch the language of website, when a user visit and remember the choice for next visit | 12 months |
| (empty row if any in source) | 5 days |
LIST OF ADVERTISING COOKIES
| Name | Entity | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta | Facebook tracking pixel used to identify visitors for personalized advertising. | 3 months |
| ga-audiences | Google Ads | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites | Session |
| AW-771038017 | Google Ads | Google Ads tracking pixel used to identify visitors for personalized advertising. | 30 days |
| test_cookie | DoubleClick | A session cookie used to check if the user’s browser supports cookies. | 15 minutes |
| tr/ | Meta | Facebook tracking pixel used to identify visitors for personalized advertising. | Session |
| fr | Meta | Used by Facebook to collect a unique browser and user ID, used for targeted advertising. | 3 months |
DETAIL ON THIRD-PARTIES COOKIES
Google Analytics
Google Analytics is a web analytics service provided by Google Ireland Limited, located at Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland (“Google Ireland”).
The information generated by these Cookies about Your use of the Websites and the Platform is transmitted to Google LLC, with registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”), where it is stored on servers located in the United States. For more information, please visit https://support.google.com/analytics/answer/6004245?hl=en.
The legal basis for the use of Google Analytics is Your Consent. You may withdraw Your Consent at any time by modifying Your cookie settings. You may also disable Google Analytics by downloading and installing the browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en.
DoubleClick
DoubleClick is a service provided by Google Ireland. The legal basis for the use of the DoubleClick Cookie is Your Consent. You may withdraw Your Consent at any time by changing Your Cookie settings. You can also disable this feature by installing the DoubleClick browser add-on available at https://support.google.com/ads/answer/7395996?hl=en or by adjusting Your ad settings at http://www.google.com/settings/ads.
Meta Pixels
Meta Pixels are managed by Meta Platforms Ireland Ltd., located at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). The legal basis for the use of the Meta Pixels is Your Consent. You may withdraw Your Consent at any time by changing Your Cookie settings.
For further information about how Meta processes Your personal data, the applicable legal basis, purposes, and Your data protection rights, You may consult Meta’s Privacy Policy: https://www.facebook.com/about/privacy. Meta may transfer the data it processes to Meta Platforms, Inc. in the United States. Such transfer is based on Article 45(1) of the GDPR, as Meta Platforms, Inc. is certified under the EU–U.S. Data Privacy Framework and appears on the U.S. Department of Commerce’s list of participating organizations. The adequacy decision issued by the European Commission confirms that companies participating in the Framework provide an adequate level of data protection under EU law. You may find more information about the EU–U.S. Data Privacy Framework here: https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.
HOW TO GIVE OR WITHDRAW YOUR CONSENT
Strictly necessary cookies described above cannot be disabled. For the use of Analytical and Advertising Cookies, We will always require Your prior consent. On Our Websites, We provide You with a Cookies Settings Panel, through which You can easily manage Your preferences regarding the installation of Cookies on Your device. This panel also provides detailed information about the different types of Cookies used on the Websites and the specific characteristics of each.
The Cookies Settings Panel is displayed by default during Your first visit to the Websites. However, You may access it at any time by clicking here.
HOW TO BLOCK OR DELETE INSTALLED COOKIES
To restrict or block the use of Cookies, You must modify the settings of the browser installed on Your device, whether You are using a computer, smartphone, or tablet. Disabling Cookies does not prevent navigation through the Websites and the Platform; however, it may affect the normal functioning of certain services and/or features. In general, most browsers allow You to configure Cookie settings in one of the following ways:
To reject all Cookies, preventing any Website from installing Cookies on Your device.
To prompt a warning before installing each Cookie, allowing You to decide whether to accept it.
To reject third-party Cookies only, allowing the Website’s own Cookies but blocking those from external domains.
Additionally, if You enable private browsing mode, Cookies will be stored on Your device but will be deleted automatically once You close the browser session. You can find more information on private browsing in the most commonly used browsers through the following links:
Explorer: https://support.microsoft.com/es-es/kb/278835
Microsoft Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es
Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
Safari: https://support.apple.com/kb/ph5042
RETENTION PERIODS
With regard to the retention periods of data collected through Cookies, We inform You that such data will be processed solely for the time strictly necessary to fulfil the purposes specified our Privacy Policy or until You withdraw Your Consent.
In the case of third-party Cookies, the applicable retention periods are set by the respective providers and may be consulted in their Privacy Policies. Once a Cookie expires, it may be stored again on Your device if You return to Our Websites and, where applicable, provide Your renewed Consent through the Cookies Settings Panel.
MORE DETAILS
For more information about the processing of your personal data, please read our Privacy Policy.