Enterprise programme experience
- Compliance and identity checks for the world’s biggest logistics programmes, Amazon among them
- Enterprise escalation expectations and audit requirements, handled daily
Can you trust your logistics workforce data right now?
Your operation runs on thousands of documents: licences, permits, insurance, IDs, in dozens of formats and languages, across every country where you operate. They expire, arrive with errors or get faked, and each one sits unnoticed until an accident happens, a fine lands or an audit fails.
Our solution gives you complete control:
- Every document collected, verified and renewed automatically
- AI checks and human review, in 70+ languages
- Live, audit-ready proof for every driver and vehicle
3,000+ companies in network
8M+ drivers onboarded
98.7% network compliance
60+ countries with verified drivers
The problem
You cannot fix what you cannot see
Most logistics companies run compliance on scattered documents and manual chasing. Here is what that looks like today, and what changes with one live compliance control environment.
What happens today
- Documents live in inboxes, spreadsheets and portals; nobody can say what is valid right now
- Every market has its own rules, formats and languages, so teams re-check the same evidence by hand
- Expiries surface when an accident has already happened, a fine has landed or an audit is already failing
- A single regulation change means months of process rework
How we solve it
- One single operating layer for vetting, renewals, audit evidence, SLA monitoring and multilingual processing
- Every submission recorded with the applicable country rules, the evidence accepted, who decided, and the expiry risk
- A controlled chain from submission to outcome: AI-assisted checks, human review, reason code and timestamped audit trail
- Deeply modular platform: custom compliance logic deploys in days, without disrupting your global setup
60+jurisdictions
70+languages
≤24hSLA commitment
1single operating layer
Our track record
Compliance experience globally tested at scale, not in theory
Our compliance methodology is not theoretical. It runs every day in live, last-mile logistics environments, for some of the largest logistics companies in the world.
Driver and company vetting at scale
- Tens of thousands of driver and entity checks across EU, APAC and MEA
- Right-first-time above 95%, with a 24-hour SLA held through every peak
ID and document check accuracy
- AI detection of falsified licences, right-to-work papers, insurance and registrations
- Human sign-off on every flagged case, false positives below 0.5%
Country coverage already live
- 60+ countries with local experts, register access and languages in place
- New markets onboard in weeks, not quarters
Our numbers
Accuracy and speed, engineered together
We assess compliance at the point you need certainty: before an entity or vehicle is treated as eligible. Every submission enters a single controlled chain with a 24-hour outcome SLA from the moment it is received, not when a reviewer opens it. Fast review without evidence creates audit risk; perfect review after the operational window creates network friction. This methodology eliminates both.
≤24h
Outcome SLA
From the submission timestamp, held through every peak.
≥95%
Right first time
Submissions that clear on the first attempt, network-wide.
60
Countries in scope
Local experts, registers and languages already live.
100%
Audit-ready
Every decision timestamped, recorded and replayable.
Every check your global operation needs, in one place
Ten evidence categories, each with its own market rulebook, watched for expiry end to end.
01Identity
Passport, national ID, residence card, biometric / KYC evidence
02Right to work and permits
Residency, work authorisation, visa status, local eligibility
03Driving licence
Category, validity, country of issue, expiry, restrictions, role suitability
04Driver qualification
CPC, ADR and market-specific certification where required
05Background, suitability and AML
Criminal record checks, declarations, approved screening, and AML / sanctions screening at company level
06Company / entity
Registration, business licence, tax / VAT, ownership or authorised-representative evidence
07Subcontractor
Legal entity, contractual eligibility, insurance and local operating evidence
08Insurance
Employer, public, professional, vehicle, fleet or contractor certificates, by role and country
09Vehicle
Registration, roadworthiness / MOT, inspection, insurance, ownership / lease, emissions where applicable
10Training and renewals
Completion certificates, policy acknowledgements and revalidated permissions
Trust and security
Your data could not be in safer hands
The platform is built and audited to the highest data-protection and fraud-control standards in the industry, and both are governed by formal, documented policies.
Data protection / GDPR
Driver, entity and operational data is handled to the strictest European standard in every market we operate: full GDPR alignment, an Article 30 processing register, DPIA, breach protocols and a documented sub-processor register.
Fraud detection process
Every suspected identity, document, insurance or vehicle fraud runs through a documented signal library and escalation path. Evidence is preserved end to end and every decision is logged, so nothing rests on someone's word.
Get in touch
See it running on your own operation
Tell us about your operation, wherever it runs, and we will show you, live, where documents slip through today, what that costs, and how fast it stops. No slide decks: the real product, on your real use case.
Prefer email? sales@serviceclub.com
Request more information
Our compliance team typically responds within 24 hours.
Message sent
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FAQ
Frequently asked questions
What does the platform actually check?
Ten evidence categories cover the full operation: identity, right to work and permits, driving licences, driver qualifications, background and AML screening, company and entity documents, subcontractors, insurance, vehicles, and training and renewals. Each category follows its own market rulebook and every document is watched for expiry, so the next renewal starts before anything lapses.
How fast do checks come back?
Every submission runs against a 24-hour outcome SLA that starts the moment the document arrives, not when a reviewer opens it. AI-assisted checks run first, human analysts validate against your rulebook where needed, and every outcome closes with a reason code, a timestamp and a full audit trail.
Most of our failures are honest mistakes, not fraud. Does this still help?
That is exactly the point: the vast majority of rejections are preventable submission errors, like screenshots, blurry photos or the wrong side of a document. Real-time quality gates catch those before they enter the pipeline, and drivers get guided help in their own language so submissions are right the first time.
How do you stop fraudulent documents?
Pattern recognition and anomaly analysis flag falsified documents, biometric liveness checks (subject to driver consent) stop identity spoofing, and human reviewers sign off every flagged case. The documented false-positive rate stays below 0.5%, so real drivers are not blocked by mistake.
Which countries and languages are covered?
The platform operates across 60+ jurisdictions with local compliance experts, official register access and language coverage already in place, and documents are processed in 70+ languages. A new market typically onboards in weeks, not quarters.
Our processes are very specific. Will we be forced into rigid workflows?
No. The platform is deliberately modular: custom features, compliance logic and process changes are deployed by our engineering team without disrupting the rest of your setup. Market-specific requirements, like hyper-localised vehicle emissions uploads for individual European municipalities, have gone live in days.
How does it fit into our existing systems?
Federated SSO, API connectivity, configurable workflows and role-based access all run within one environment. Outcomes sync to your systems in real time, and every step of every case is timestamped, recorded and replayable, so audit evidence is one click away.