Privacy Policy
Last updated: May 1, 2026
We take the privacy and protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish law.
1. Data Controller
- Legal name: Service Club Acquisition and Development of Labor Talent S.L.
- Brand: Service Club
- Registered address: Av. de la Catedral, 6, 3-1, Ciutat Vella, 08002 Barcelona, Spain
- Spanish Tax ID (CIF): B67127522
- Email: hello [at] serviceclub.com
2. What data we collect
We only collect the data strictly necessary to provide our services:
- Account data: name, email address, phone number, and any other information you voluntarily provide when signing up.
- Driver profile data: driving licence details, identity verification, work history, vehicle information (only for users who register as drivers).
- Company profile data: company name, business contact details, fleet requirements (only for users who register as companies).
- Usage data: log files, IP address, device and browser information, pages visited, actions taken on the platform.
- Communication preferences: if you provide them, to personalise the content you receive.
3. How we use your data
Your personal data will be processed for the following purposes:
- To provide, maintain, and improve our platform and services.
- To match drivers with companies and job opportunities.
- To deliver Service Club Academy training and certifications.
- To respond to your enquiries and support requests.
- To send service-related communications, if you have consented.
- To comply with applicable legal obligations.
4. Legal basis for processing
We process your data based on the following legal grounds:
- Consent: when you explicitly agree to specific processing (e.g. marketing emails).
- Contract performance: when processing is necessary to deliver our services to you.
- Legitimate interest: for fraud prevention, security, and improving our platform.
- Legal obligation: when required by Spanish or EU law.
You may withdraw your consent at any time by contacting us at hello [at] serviceclub.com.
5. Data sharing
We do not sell, rent, or trade your personal data. We share your information only with:
- Service providers: third-party vendors that operate our platform, hosting, analytics, and communications. These providers act as data processors and are contractually bound to protect your information.
- Companies and drivers on the platform: we share relevant profile data to enable matches between drivers and companies, with your consent.
- Authorities: when required by law or to comply with legal obligations.
6. International transfers
Some of our service providers may be located outside the European Economic Area. In those cases, we ensure adequate safeguards are in place (such as Standard Contractual Clauses approved by the European Commission) to protect your data.
7. Data retention
We keep your data while:
- You maintain an active account with us or have given valid consent for processing.
- It is necessary to comply with legal obligations (e.g. tax or accounting requirements).
Once you close your account or request deletion, we will erase your data within a maximum of 30 days, unless we are legally required to retain it.
8. Your rights
Under the GDPR, you have the following rights:
- Right of access: request a copy of the data we hold about you.
- Right to rectification: correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): request that we delete your data.
- Right to restriction: limit the processing of your data.
- Right to object: object to processing based on legitimate interest.
- Right to data portability: receive your data in a structured, commonly used format.
- Right to withdraw consent: at any time, without affecting prior lawful processing.
To exercise these rights, email us at hello [at] serviceclub.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no transmission method over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend you review their privacy policies before sharing any personal information.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the corresponding update date. For significant changes, we will notify you by available means.
12. Contact
For any questions about this Privacy Policy or how we process your data, contact us at:
- Email: hello [at] serviceclub.com
- Postal address: Service Club Acquisition and Development of Labor Talent S.L., Av. de la Catedral, 6, 3-1, Ciutat Vella, 08002 Barcelona, Spain